Privacy Policy

This privacy policy explains how our website and company collect, use, and protect the personal information you provide when you interact with our website. We are committed to safeguarding your privacy and ensuring your data is handled responsibly. By using this website, you consent to the practices outlined in this policy. We may revise this policy periodically. Please review this page regularly to stay informed of any updates. If you have concerns about this policy, contact us directly.

Data we collect
We may collect the following information:

Name and contact information (e.g., email address, phone number)
Demographic data such as postcode, IP address, preferences, and interests
Details relevant to customer surveys, promotions, or offers

How we use your data
The data we collect may be used for the following purposes:

Service Delivery: To process your inquiries and provide requested services.
Improvement: To enhance our website, products, and services.
Marketing: To send promotional emails about new products, offers, or updates (with your consent).
Market Research: To contact you for feedback via email, phone, or post.
Customisation: To tailor the website to suit your interests.

Security
We are dedicated to keeping your information secure. Measures include:

Physical safeguards (e.g., restricted access to servers).
Digital protections (e.g., firewalls, encrypted data).
Managerial procedures to ensure responsible handling of data.
For your part, we recommend using strong passwords and avoiding sharing sensitive details over insecure channels.

Google Ads and Remarketing
Our website uses Google Ads' remarketing services to display relevant ads to previous visitors. Third-party vendors, including Google, use cookies to show ads based on prior visits to our site.

You can manage your preferences or opt out via the Google Ads Settings.

Cookies
Cookies are small data files stored on your device to enhance your browsing experience. We use cookies to:

Analyse website traffic via tools like Google Analytics.
Remember your preferences to provide a personalised experience.
Managing Cookies: You can decline cookies via your browser settings. However, some website features may not function as intended without cookies.

Links to other websites
Our site may include links to external websites. We are not responsible for the privacy practices of other sites. Always review the privacy policy of the linked website before sharing personal information

Controlling your data
You have the following rights over your personal data:

Access: Request a copy of your data.
Correction: Notify us of inaccuracies, and we will update your information.
Deletion: Request the erasure of your data under GDPR Article 17.
Marketing Preferences: Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us via the details provided on our website. Requests will be processed within one month unless deemed excessive or unfounded.

Third party sharing
We do not sell or lease your personal information to third parties. Your data may only be shared with trusted partners to deliver services you have requested or if required by law.

Updates to this policy
This privacy policy may be updated to reflect changes in legal or business practices. The most current version will always be available on this page.

If you have questions about this policy, contact us using the details provided on our Contact Us page.